Programme Intégré de Valorisation et Transformation des Produits Agricoles et Agroalimentaires
Financial support
Appui à l’amélioration de la Gestion de la Performance
The project is globally articulated around two technical sub-components and a coordination sub-component. This second sub-component is subdivided into three parts A, B and C
Sub-component 2A: Support for the improvement of Social Performance Management, Customer Protection and Governance of MFIs
Activities
Build the capacity of MFE supervisory and management institutions as well as local coaches and facilitators on good practices in Social Performance Management, consumer protection and governance;
Support the completion of self-assessments of partner MFIs in the areas of social performance, customer protection and governance, as well as the implementation of upgrading action plans;
The capacities of a dozen executives from DMF, PASNFI, CNEF and ANEMCAM are strengthened in the areas of social performance management, consumer protection and governance
The capacities of some 15 local coaches and facilitators are strengthened in Social Performance Management, Consumer Protection and Governance
The capacities of a hundred or so elected officials and employees of MFIs are strengthened in the areas of social performance management, consumer protection and governance
A global diagnosis of the microfinance sector in terms of governance, social performance and client protection is available;
A roadmap for the implementation of measures to improve MFIs' Social Performance Management, Customer Protection and Governance practices is available;
Some thirty partner MFIs were supported in the self-assessment of their situation in terms of social performance management, customer protection and governance, as well as in the implementation of corrective action plans;
The legislative and regulatory texts on consumer protection were explained to the accredited MFEs and each establishment received a compendium of the texts on the subject.
Sub-component 2B: Promotion of financial education for agricultural and agri-food micro-enterprises and more generally for rural areas
Activities
Mobilize external expertise in Financial Education to support the implementation of the activities of the sub-component;